North Seattle plumbing / guide 35
A high bill can reflect a leak, occupancy, irrigation, seasonal use, estimated timing, or another account factor. It does not identify a repair by itself.
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Compare equivalent billing periods and note household or property changes. Winter billing has its own context, so use the exact dates and units printed on the statements.
SPU publishes current leak-adjustment steps and documentation. Certain underground repairs require contact and inspection before the work is covered, so check the live requirement early.
Save the initial bill, meter evidence, provider finding, repair date, photographs, invoice, SPU contact, inspection result, and later usage record. Do not promise eligibility.
What to observe now
Keep the notes factual. A visible clue can direct an inspection without proving what is hidden.
Record dates, consumption units, meter type, and the comparison bill.
List guests, vacancy, irrigation, remodeling, appliances, or altered routines.
Preserve meter readings, visible water, device alerts, and the provider's finding.
Keep dated photos, paid invoice, parts, and the exact completed scope.
Confirm current deadlines, inspection holds, documents, and account eligibility directly.
Responsibility
Closeout record
Ask the provider to describe the repaired condition plainly enough that the utility can connect the work to the submitted documentation.
Current primary sources
Public procedures and status can change. Use the source that owns the decision.