SPU's leak-check method compares meter readings while faucets and water-using appliances are off. Movement can support a leak inquiry, but it cannot identify the affected pipe or fixture.
Call a plumber877-702-1610Observe first. Let the responsible party identify the cause.Season and setting
Choose a dry, well-lit time when the household can stop water use. Rain, irrigation, shared meters, and building equipment can otherwise confuse what the interval represents.
Decision path
Confirm what the meter serves, record all displayed digits and the time, maintain the same no-use conditions, then capture the second reading after the interval SPU describes.
Prepare for the visit
Do not obstruct a sidewalk, lift unsafe covers, or operate a meter control unless it is the customer-operable top-shutoff type in current SPU guidance.
What to observe now
Five details that make this plumbing question clearer
Keep the notes factual. A visible clue can direct an inspection without proving what is hidden.
01
Service boundary
Verify whether the meter covers one home, multiple units, irrigation, or another use.
02
No-use checklist
Pause faucets, toilets, dishwasher, laundry, irrigation, and other known demand.
03
First reading
Capture the complete display and exact time without changing a control.
04
Second reading
Repeat from the same position while the no-use conditions remain true.
05
Utility help
Contact SPU when access, cover, valve type, or meter operation is uncertain.
Responsibility
Keep household, provider, and public decisions separate
HouseholdSafe observations, access, and authorization
ProviderInspection finding, proposal, work, and warranty
Public sourceUtility, permit, inspection, or credential record
Adjacent workElectrical, appliance, cleanup, drying, and finishes
Closeout record
Keep enough detail for the next household decision
Give the readings, photos, served area, household conditions, building control status, and visible symptoms to the provider or utility without naming a failed component.